Made it through day 1 of Convergence. Lots of good stuff but trekking back and forth from East Dallas to West took its toll on this old man. But I'll be there bright eyed and bushy tailed in the morning.
There were three sessions this afternoon. Went to the Small Business discussion lead by Eric Ligman well know to the SBS crowd. It was basically a panel of 3 partners who mainly sold Dynamics accounting solutions and some CRM. Their concept of small business was a bit different than those of us in the SBS space but it was interesting. Came away with my first real book on CRM, Working with Microsoft Dynamics CRM 3.0 by Mike Snyder and Jim Steger. I'm looking forward to devouring it.
Next was a session on Hosted CRM. I had thought from the morning session that hosted might be a solution for very small clients who were not in a position to invest in the infrastructure required for CRM. However, it seems it's targeted at the 50 and over space.
Lastly was the Partner Briefing Closing Session. It was very good with an extensive question and answer session with Microsoft Corporate Senior Vice President for the Business Division Doug Burgum. There were lots of very pertinent questions from the partners which Doug fielded excellently.
Tomorrow is the first day the general public arrives and it will blossom to an intimate 7,000 of our nearest and dearest friends. Blog at ya manama.