I took my first CRM 4.0 certification exam today, Customization and Configuration. Passed with an 86! Yea. I found it to be a good exam, though I have heard otherwise about the other 4.0 exams. CRM 4.0 Customization and Configuration includes configuring Business Units, Users, and Security Roles which were in the Installation and Configuration course in 3.0. Also, they have left off many of the meatier areas covered in the 3.0 Customization course to include Workflow, Client Side Scripting, and Reporting. These (well maybe not reporting) are briefly touched on in the final chapter of the course. Next I think I will attempt the Installation and Deployment test. Our Saturday morning study group as been working through this. I had thought I'd take the Applications exam but there has been some concern about it voiced in response to my post on the Team Blog. I may wait on that one a bit.