A client of mine actually pointed this out. I'd never thought of this. The owner wants to be able to have a common 'Corporate Calendar' for all CRM appointments. The CRM calendar doesn't do that, nor does the Outlook calendar. Thought about using a public folder in Exchange, but it wouldn't link to CRM. Then my client, (he's actually the outsource IT guy for the user) came up with the idea of using the Service Calendar. Duh! I'd only thought of it for tracking service activities but it will also track all appointments for all users and display them all in one screen with lots of options as to what to display. It also allows you to access the CRM activities directly. You can even schedule new appointments directly from there. Only problem is the business owner wants to be able to access it from the Outlook client. The Service Calendar isn't available in the Outlook client. But, perhaps we can modify the Site Map or something. I'm looking into that and will post when I see if that works or not.