November 2007 - Posts
Expand your customer relationships and build an ongoing annuity model for your services that extends beyond a traditional "time and materials" business. With Managed Services, you can fill a critical business need for IT services with your small and medium-sized business customers that either don't have IT staff or want to free up limited IT resources to focus on more strategic projects. Grow your business by offering these customers convenient and secure methods of successfully maintaining their infrastructure while lowering costs.
Managed Services Resources
Managed Services: Handbook for Microsoft Partners
The Managed Services Handbook provides a comprehensive set of guidance for how to develop, market, and sell a Managed Services offering to your customers.
Managed Services: Presentation
Use this customizable PowerPoint slide deck to introduce your customers to Managed Services and help them understand the value of your offering.
Managed Services: Frequently Asked Questions (FAQ)
Address your customers' questions about the benefits of Managed Services. Customize this FAQ template to use as a "leave-behind" after sales presentations about your Managed Services offering.
Managed Services Supporting Documents
Functionality Acceptance
Use this sample functionality acceptance document as a template while stating the specific terms of Managed Services to be performed with your customers.
Monthly Status Report
Update your customers on your monthly activities as their Managed Services providers by modifying the content in this sample monthly status report.
Master Contract
Use this template to draft customer contracts for Managed Services.
Performance Console Counters for Detecting CPU Bottlenecks
This document helps provide recommended metrics for monitoring performance.
Service Level Agreement
Use this template to set clear expectations with your customers on the types of services and expected response times you will provide.
Statement of Work Template
Download this template and customize it to create a statement of work document for your customers.
Software Distribution and License Agreement
This file is a sample software distribution and licensing agreement made between a partner and a vendor. Download and customize it for use with vendors that you choose to partner with.
As more small businesses move toward client/server infrastructures, the need for trusted IT advisors grows. Learn how successful Microsoft partners have built maintenance and managed services into recurring and predictable sources of revenue. See maintenance and managed-services models, including fees, costs, efforts, and profits, as well as specific guidelines on designing contractual agreements and positioning your own business for long-term growth. Download this white paper (https://partner.microsoft.com/US/40026399?PS=95000140) to learn much more detail and go out to our forums (http://ts2blogs.com/forums/p/2031/61261.aspx#61261) and provide us some feedback on this white paper! Now go make some money!
Partners,
Check out this link and let's start to really put Managed Services into the right perspective. I want your feedback on the Managed Services Handbook for Partners. I want this to become a bible for YOU! To help YOU grow your Managed Services Practice and become that Trusted Advisor for your customer. Do me a favor and check out this link and give us feedback on the handbook out there. You should bookmark this site and subscribe to this site. Look for a LOT of updates on this site on topics to help YOU grow your Managed Services Practice. As always Partners, THANK YOU for what you do! You Rock!
http://ts2blogs.com/forums/default.aspx?GroupID=35
This exciting preview helps you show your customers' key business and IT decision makers how to host and develop connected applications that can give their businesses a competitive edge.
The Basics
Your customers have serious business challenges.
You have the opportunity to help solve these problems by being a part of the largest-scale IT professional and developer launch in Microsoft history—the release of Windows Server 2008, Visual Studio 2008 and SQL Server 2008. Take a look at the links below to become familiar with the products and turn this launch wave into a revenue opportunity.
Get to know the Products
The availability of new technologies creates significant revenue opportunities for Microsoft partners. Learn how you can tailor solutions for your customers to help ensure their success.
Windows Server 2008
With its powerful tools and flexible platform, Windows Server 2008 can be a valuable resource for your customers’ success.
Overview
The Face of Windows Server
Partner Resources for Windows Server 2008
Visual Studio 2008
Learn how Visual Studio 2008 will enable developers and development teams to rapidly create connected applications on the latest platforms.
Overview
SQL Server 2008
Learn how Microsoft SQL Server 2008 will provide your customers with a trusted, productive, and intelligent data platform that will enable them to run their most demanding mission critical applications.
Overview
Get the Betas
Get a head start by learning about the products and building solutions.
Get Visual Studio Beta 2
Learn about Windows Server 2008 RC
Download the SQL Server 2008 CTP
Technical
Technical Training and Deployment
With the launch of Windows Server 2008, Visual Studio 2008 and SQL Server 2008, you can use the skills you already have to expand your offerings and take advantage of new market opportunities. Gain the necessary training below to deploy, customize and support these new solutions.
Technical Training
Get technical training on Windows Server 2008, Visual Studio 2008, and SQL Server 2008 to help prepare your customers for the future of IT.
Windows Server 2008
Windows Server 2008 Partner Readiness
Windows Server 2008 Partner Resources
Windows Server 2008 Webcasts & Labs
Visual Studio 2008
Visual Studio Partner Readiness Training
SQL Server 2008
SQL Partner Readiness Training
Specialization Training
These courses will give you the knowledge you need to upgrade your existing Windows Server 2003 MCSE skills to Windows Server 2008. Learn more.
Building Solutions
Create the solutions of the future in the Microsoft Visual Studio.
Promote Expertise through Competencies
Sales & Marketing
Sales Training and Creating Customer Demand
Windows Server 2008, Visual Studio 2008 and SQL Server 2008 will equip your customers to make more informed decisions and become more flexible in the ever-changing world of IT. Gain the sales tools necessary to turn this launch wave into a significant revenue opportunity.
Launch Events
Give your business a competitive edge by attending one of our Partner Sales & Training Events
Host a Sneak Peek Event-- Limited time!
By hosting a unique Windows Server 2008, Visual Studio™ 2008, and SQL Server 2008 preview event, you can be one of the first partners to give insight on the latest. Learn more on how to execute a Sneak Peek event!
Marketing Windows Server 2008, Visual Studio 2008 & SQL Server 2008
Get a launch Ready-to-Go Campaign in your marketing plan.
Ready-to-Go Campaigns!
Save time and money by utilizing professionally developed and customizable marketing materials. Capitalize on the launch wave by planning on executing a Ready-to-Go Campaign to generate demand and build your sales funnel! The first launch related Ready-to-Go Campaigns will be available in November!
Profile Your Solution
Increase Your Opportunities: Profile Your Solution and have it listed on nearly 70 Microsoft.com customer facing sites worldwide.
Customize Your Partner Logo
Promote your partner status and the competency you’ve attained. Logo Builder
A Winning Strategy
Help your customers get up to $325 in partner subsidies when they purchase a Windows Small Business Server license through the Open Business, Open Value, or Government Open License Program.*
Help them mobilize their growing business and get an additional $150 in partner subsidies when they purchase three or more Palm® Treo™ 700wx smartphones running Windows Mobile from Verizon Wireless.
Plus, Small Business Specialist Community (SBSC) partners will earn an additional 50 percent of the partner subsidy value.* Purchase must be made between August 1, 2007, and January 31, 2008.
Masterful Move
Now is the time to encourage your customers to make a move. Small Business Server 2003 R2 is server technology with a powerful advantage. It helps protect data and helps networks run dependably, offering advanced solutions for your clients. Now you can outsmart your competition by offering your customers a subsidy payment that can be used for services, hardware, or software. Microsoft’s Open License and Software Assurance can help everyone work smarter.
Makes Everyone a Winner
SBSC partners will receive an additional rebate check equal to 50 percent of the partner subsidy amount paid directly to them! Please review the terms and conditions to learn more about the rebate. As you already know, Software Assurance is designed to protect your customers’ investments. If a new version of software is released over the next three years, they automatically receive an upgrade to the new version—guaranteed! By acting now, you ensure the right for your customers to automatically receive the latest version of Small Business Server, set to release in the summer of 2008. Encouraging your customers to take advantage of this offer makes everyone a winner.
Get in the game!
Help your customers and your company in four easy moves:
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Contact Your Customers
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Help Them Make a Qualifying Purchase of Windows Small Business Server 2003 R2.
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Extend this solution to their mobile workforce through the purchase of three or more Palm Treo 700wx CDMA smartphones
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Ensure your customer redeems their Partner Subsidy Payment by February 29, 2008.
Partner Subsidy dollars can be used to purchase your services or products.
Hurry, this offer ends January 31, 2008.
Be sure to review the offer’s Terms and Conditions
This offer for a partner subsidy is available to organizations that purchase a Windows Small Business Server 2003 license through the Microsoft Open License Business, Open Value, or Government Open License Programs (“Qualifying Organizations”). Nothing in these terms and conditions guarantees that an organization will meet the eligibility requirements for enrollment and/or renewal in the Microsoft Open License program.
Get started. View the Webcast. This is one webcast you won’t want to miss. Attend this webcast and get all the details about this offer. You’ll also learn about additional offers and programs that Microsoft has available to help you close more business and provide more added value to your customers.
Learn More
Check out the following resources:
Partner Flyer
Learn more about what’s in it for you.
Customer Flyer
Pass on the benefits to your customers.
Terms and Conditions
Get all the details of this offer.