Rome wasn't built in a day, but ROM can help you get going in the managed services space in record time.
As you might know, the TS2 team is focusing on Managed Services as a preferred business model in our current content, and we are also featuring a look at System Center Essentials and Remote Operations Manager (ROM) as the technologies that can help you provide the remote monitoring component that is one of the basic and essential pillars of a managed services offering.
ROM is typically used in conjunction with a Master Hoster Provider and allows the Partner to take advantage of their NOC services and provide ready-to-go
Here's some links to help you get you jump started on this exciting new technology:
ROM Home page on Partner Portal:
https://partner.microsoft.com/global/productssolutions/servers/systemcenter/remoteoperationsmanager
[There's no links for ROM on Microsoft.com yet that I can find]
ROM presentation hosted by TS2 with John Joyner, Sr Architect, from ROM TAP partner ClearPointe - its full of demos and details! You REALLY need to see this...
http://www.msreadiness.com/attendeeregister.asp?eid=5013&rid=378873
ROM Blog (TechNet)
http://blogs.technet.com/dustinj/
ROM Support Forum
http://forums.microsoft.com/TechNet/ShowForum.aspx?ForumID=1738&SiteID=17