Q:
I wanted to see if you could point me in a direction. I have a customer (law firm) in Pittsburgh that is looking for a solution for email archiving and retrieval. They want to save the emails even if the user deletes them. If we only use the tape back-up, that does not catch the ones deleted the same day that they come in and it is not easy to retrieve or search for an email if you have to do a tape restore first.
Is there a link for Microsoft third party solutions? I am open for any ideas.
A:
I know this is a feature of Exchange 2007 that is part of the Journaling (http://www.microsoft.com/technet/prodtechnol/exchange/2007/productevaluation/features.mspx)
For Exchange 2003, I believe that you can configure the server to archive all of the message traffic, but there aren’t management tools to review/search the archive. However, there appear to be some 3rd party choices including Alchemy MailStore, GFI MailArichiver, and Quest Archive Manager to name a few. You can find a nice list of 3rd part products at: http://www.msexchange.org/software/Email-Archive-&-Storage