CRM and RSS
So a few weeks ago, I downloaded the code sample from Johnz Blog for 'An ASP.NET Service Portal - Level 300'
One thing I am not is Level 300. I am maybe a Level 200 programmer on a good day. So I download it, and set it up. If there's one thing that's lacking in it, not that I am complaining, because it forced me to read the code carefully, was a lack of documentation. there's a number of places that has http://localhost or http://crm01 followed by various suffixes throughout the code pages. Well after fixing all that, took me a couple oof weeks of off and off debugging, I finally got it running. VERY COOL. One other issue, the code that came with it provides not way to 'create' a case. There is a code in there to read open cases and to add notes to exisiting cases, however, here is where my non Level 300 programmer skills have shown their ugly side. I cannot seems to write the code for 'creating a case' and apply it to the button already there. Oh well, I'll keep working on it, but I refuse to spin too many cycles on it, we are not licensed for external user access, which is what the concept is...to allow clients to create cases in the CRM db and allow CRM workflow to take over. If I ever get it going we may look into licensing CRM properly for this, until that time, I'll keep testing it trying to get it to work.
-bill