Managed Newsgroups
Newsgroups can be tedious to wade through, but I have found the Microsoft Managed Newsgroups for Partners to be a wonderful resource. For any registered Small Business Specialist, these are easy to get to. https://members.microsoft.com/communities/partner/ I found that link from the partner site at Microsoft.com and the first time it wanted me to 'setup' but I did that once and now it works fine. A lot of the 'issues' we discuss are also over there. The best part is that these are 4 hr response, so when an issue arises that is important but not time sensitive, check out the managed newsgroups it could be the answer is in there.
-bill watters