Woody Walton's Blog

Thank you Allentown!!!   I had never been to Allentown before and apart from the snow my experience was great!!  I just loved some of the old houses, farms. and barns  saw while driving around town (Bethlehem as well) and in the surrounding countryside. We don't have nearly as much old architecture in Kansas.  I ended up leaving after the event and headed towards Harrisburg.  I took my time of it and drove the rest of the way to Pittsburgh Today.  Quite a few tunnels I must say.  Amazing thing was that I had cellphone coverage WHILE IN THE TUNNELS!!!!   Cool!  It must be some special Pennsylvania tunnel technology they do not care to share.  Enough babble....

So you asked the following or I promised the following during the event yesterday:

1.)  What about the Technet Knowledge Base article for dealing with issues of settings button disappearing in CRM 3.0 UI for the Web Client.

I couldn't find the article number externally, but hear is the skinny.     This only occurs when the CRM outlook client is running and you start the webclient.   They both use the same cookie.  If the session is still open then CRM webclient will use it as well.  To solve the problem all you have to do is clear the IE cache.   ...Internet options, Delete Cookies, and then Delete files.

2.)  I stated I would provide clarification on which CRM 3.0 product was in the action pack.   ...It includes Microsoft CRM 3.0 Small Business Edition.To be precise it Contains Microsoft CRM 3.0 Small Business Edition with 1 license (server) and ten CALS.

To see a complete list of the current Action Pack components please visit https://partner.microsoft.com/US/40013779

3.)  I was also asked about CRM 3.0 Mobile edition and when it will likely release.   ...you should see it in the next months.

4.)  Where can one find the "We Share Your Pain" video?

http://www.microsoft.com/uk/technet/itsshowtime/sessionh.aspx?videoid=9999  or

http://72.246.49.6/5/3/14853/v003/1a1a1a72db3eb01f920167db4fb41745a9188ffd69d8399dcb2c97f865c62f5dc02f9ccbfc30689dd0ff6cdf44bc2c5bc83ba01888b7fc356ea7e0/9999_w.asf

5.)  Will the Fax service in CRM 3.0 SBE be included into SBS and f so when?   -still waiting a response

6.)  Is microsoft planning to extend the Outlook CRM client to allow settings and customization work?   - still waiting a response

I will post the other questions in separate posts as they do not refer to CRM and I catagorize my posts by subject.

Thanks again,

Woody